03.Employee Relationships
The definition of employee relations refers to the
organization's efforts to build and maintain good relations with its employees.
By maintaining good, constructive relationships with employees, organizations
hope to keep employees honest and more involved in their work(Lewicka D,2012).
Often, the organization's human resources department manages labor relations
efforts; however, some organizations may have the role of relationship manager
and dedicated staff. Typical responsibilities of a labor relations manager
include working as a mediator or coordinator between employees and managers,
and can create or advise on the formulation of policies related to employee
issues such as fair compensation, beneficial benefits, fair working life
balance, fair working hours, and others. When it comes to labor relations, the
department of labor has two main functions. First, HR helps prevent and resolve
problems or disputes between employees and managers. Second, they help to
create and implement sound and consistent policies for everyone in the
workplace (Jacques,R,1995).
To maintain good relations with employees, an
organization should first view employees as stakeholders and contributors to
the company rather than just as paid employees. This vision encourages those in
management and management positions to seek employee feedback, value their
input significantly, and consider professional knowledge when making decisions
that affect the entire company (Kuo,C,2004 ).
Gennard,J,2005 points out strategies for
improving employee relationships as well
01. Involve
your team members, They should feel important and important in the
organization. A person should be given responsibilities according to his or her
interests and responsibilities. Do not put work on them. They are willing to
accept challenges willingly. They have to enjoy whatever they are doing or they
will end up fighting with their bosses and co-workers.
According to Picincu,A,.2018, the benefits of a good employee relationship are as follows.
01. Increased Productivity
Employees who have a positive relationship with their colleagues and managers work smarter and more efficiently. They are more likely to put forth their best efforts and get involved in the company's projects. This leads to higher productivity and performance, which helps your organization grow.
02. Higher Retention Rates
More than one-quarter of employees are in a high flight-risk category, which means it won't take much for them to up sticks and leave. Many of these employees possess critical skills that could be really valuable to your company. The cost of replacing a skilled employee can reach 400 percent of their annual salary. A key departure can be so costly to the business, the best thing you can do is to avoid losing them in the first place. People are less likely to leave a company that recognizes and rewards their skills. As a business owner or manager, it's your responsibility to create an engaging work environment where employees feel valued.
03. Enhanced Motivation
Increased morale and motivation is one of the primary benefits of good employee relations. Disengaged employees cost organizations a whopping $300 billion in lost productivity each year. Companies with engaged workers, on the other hand, experience up to 43-percent higher productivity. Basically, it pays to make sure your staff feels appreciated and empowered. Let them know that their opinion is valued. Provide personalized feedback and express interest in their work. You also need to provide your employees with the technology they need to work better and faster.
04. Less Absenteeism
Workplace stress and conflicts are often the driving factors behind employee absenteeism. Up to 48 percent of Americans experience abusive behavior at work. Over 25 percent of bullying cases are not investigated. If your employees are constantly missing work, try to determine the cause. Ask about their relationship with other team members. Investigate any harassment charges and encourage your staff to report such cases. Assure your employees that you care about their safety and well-being.
05. Increased Revenue
Strong employee relations have a positive
impact on the company's growth and revenue. People who feel motivated and
engaged in the workplace do an excellent job in their assigned roles, resulting
in better products, greater customer satisfaction and increased sales.
Employees are a company's most valuable asset. The success of your business
depends on their work. If your staff is motivated and engaged, they will stay
with your company longer and strive to meet your expectations. The advantages
of good employee relations cannot be overstated so take the steps needed to
reward and motivate your team.
Conclusion
Employee
relationships are the best way to manage employer-employee relationships. This
is assertive because this approach has no pressure from management to
employees, and the expression of conflict from employees to management is
consistent.

When considering the advantages of quality employee relations, Mikkelson's (2015) study explores communication and the relationship with employee outcomes such as job satisfaction, motivation, and organizational commitment. And it concludes literature as, "that a leader has the greatest effort on an emplyee's productivity , motivation, energy, effectiveness and communication to his/her work by quality employee relationships."
ReplyDeleteMikkelson, A.C., York, J.A. and Arritola, J., 2015. Communication competence, leadership behaviors, and employee outcomes in supervisor-employee relationships. Business and Professional Communication Quarterly, 78(3), pp.336-354.
I agree with your comment Ruwini, Employee relations, according to Donohoe (2015), are the study of the relationships that exist between employees and their employers. Essentially, effective employee relations place a high value on the human element in the organization, resulting in increased employee engagement, motivation, and productivity. Considering employee relations' strategic role in organizations According to Yongcai (2010), employee relation is a specialized discipline in human resource development and management.
DeleteEveryone communicates on the job and it can be the easiest thing management can do with employees sometime each day to speak a word with your employees and discussions from concerns to comments (Graham, 1999).This will not only make employees happy, but will also give employees the essential insight into your business.
ReplyDeleteCommunication and collaboration is very much important in workplace, (Neelie Verlinden, 2022) good employee relationship management translates into increased employee wellbeing (and performance). And, since employees are the engine of any organization. The key elements of Employee relationship are trust, job satisfaction, intentions to remain with the organization, sense of obligation and in-role and extra-role performance.
ReplyDeleteHi Dhanushka,
ReplyDeleteA good insight on the practical linkage between organizational success and positive employee-employer relationship!
Referring to my experience in Apparel Manufacturing where the sewing efficiency of machine operators is the key to success, we had monthly "welfare meetings" where the management meets the employees and given an open forum to escalate their concerns over the work and challenges with the participation from all the departments like HR, Finance, Production, Admin. etc.
Employee Relationship is a strong antecedent of affective and normative commitment. Affective commitment plays a pivotal role in creating all positive loyalty behaviours of employees
Bloemer, J. and Odekerken‐Schröder, G. (2006), "The role of employee relationship proneness in creating employee loyalty", International Journal of Bank Marketing, Vol. 24 No. 4, pp. 252-264.