02.Organizational Culture
Introduction
Definitions
Organizational culture includes an organization’s
expectations, experiences, philosophy, as well as the values that guide member
behavior, and is expressed in member self-image, inner workings, interactions
with the outside world, and future expectations. Culture is based on shared
attitudes, beliefs, customs, and written and unwritten rules that have been
developed over time and are considered valid (The Business Dictionary).
Culture also includes the organization’s vision,
values, norms, systems, symbols, language, assumptions, beliefs, and habits
(Needle, 2004).
Simply stated, organizational culture is “the way
things are done around here” (Deal & Kennedy, 2000).
While the above definitions of culture express how
the construct plays out in the workplace, other definitions stress employee
behavioral components, and how organizational culture directly influences the
behaviors of employees within an organization.
Under this set of definitions, organizational culture
is a set of shared assumptions that guide what happens in organizations by
defining appropriate behavior for various situations (Ravasi & Schultz,
2006). Organizational culture affects the way people and groups interact with
each other, with clients, and with stakeholders. Also, organizational culture
may influence how much employees identify with their organization (Schrodt,
2002).
Important
Of Organizational Culture
Organizational culture affects every aspect of your
business, from timing and tone to contracts and employee benefits. The more
work ethic goes with your employees, the more likely they are to feel more
comfortable, supported, and valued. Companies that prioritize culture can also
face difficult times and changes in business conditions and come out stronger.(Linn.M,.2008)
According to Bloom J,2015, the following 6 steps should be followed to create a strong corporate culture.
1. Openness.
In my company, we go through all the important
business metrics and the whole company. The aim is for all employees to feel
able to think, commit, and strategize at various levels of the company and to
share ideas and feedback with whoever they are.
2 . Break time.
We all need to hit the reset button once in a while -
people can get there early and leave later each day without burning to another
level. While you want employees to have the idea of a hard-working founder,
you need to see the integration of existing working life and how important it
is to ensure that you have filled in real, well-thought-out people. It is
important to understand that sometimes life will go into business and everyone
should be allowed to take care of stressful personal issues.
3. Empowerment and a sense of freedom.
You empower people by not using micromanaging, you
make the mistake of giving people general guidelines rather than giving clear,
detailed directions. Experienced employees are highly involved and empowered in
the company. And the more people have the freedom to do jobs, manage them, find
solutions, and do them, the more connected they become with the corporate
culture.
4. Physical space.
It opened my mind to the idea that American
businesses are built for extroverts, downstairs and low office space plans for
our office. While open spaces are good for some, some people need to be able to
close the door in order to be more productive. It is important to consider the
comfort level of your staff before deciding to vacate or what kind of office
space you will rent.
5. Talking to customers and employees.
When you have not reinforced product market equity
tendency is to bring your attention to where you or your team has gone wrong.
One way to try to solve these problems is to talk to your customers.
It is also important to touch the foundation with
your staff. "As an official, it is easy to be intimidated by the minuti
and the day-to-day activities of the leader," added Tomizuka.
6. Your organizational design.
Simply put, organizational structure is the
processes, structures, and functional sovereignty that allow you to apply your
culture.If it is well designed, everyone in the business can do their job with
great success. The culture of your business will be greatly enhanced if the
organizational structure you place in place defines authority, responsibility,
and accountability.
The Conclusion
The impact of organizational culture
on Agile transformation is profound. Succeeding requires support from team
members, managers, and managers to embrace new ways of completing tasks and
collaborations. Every role in the organization will be affected in some way,
and with a different understanding.
References
- Alvesson, M., 2012. Understanding organizational culture. Sage.
- Buchanan, R. 2015. Worlds in the making: Design, management, and the reform of organizational culture. She Ji: The Journal of Design, Economics, and Innovation, 1: 5-21.
- Schein, E.H., 1990. Organizational culture (Vol. 45, No. 2, p. 109). American Psychological Association.
- Schein, E. H. 2010. Organizational culture and leadership (4th ed.). San Francisco: Jossey-Bass.
- Trice, H. M., & Beyer, J. M. 1984. Studying organizational cultures through rites and ceremonials. Academy of Management Review, 9: 653-669.
- https://www.youtube.com/watch?v=4cBN8xH-5Qw&t=4s

This is a very interesting topic Aruna, specially being in times of facing many challenges in rebuilding organization cultures after the pandemic. Ogbonna and Harris (2000) uphold the view that the congruence between organizational culture and strategy creates superior performance. (Denison & Mishra, 1995; Kotter & Heskett, 1992) demonstrates that organizational culture is associated with long-term performance of the firm. Nevertheless, organizational culture tends to influence performance in the long term rather than in the short term. This is accentuated by the fact that the development of cultural values shared by the majority of organizational members takes time. Schein (1990).
ReplyDeleteUndoubtedly the organizational culture is influenced by globalization of the market , by the technological evolutions and by the development of the means of communication, which thus produce rapid changes in the external environment of the organization and in the employee-employer relationship as well as the interactions that take place between states, entries and individuals with different cultural traits.
Thanks for your comment Naomi, Organization culture is a broad topic in the current context. Most of the organizations try to create their own culture by adding values and behaviors. Organizational culture is outcome of a thinking on the activities and a collection of learnings during their effort on survival, growth, and transaction made with its outside environment as well as within the organization (Schein, 2016).
DeleteTo have a strong culture, that organization must gone through a good and solid learning process. Through the greatness came out from that learning, would support to create and establish a solid culture.
As per Stewart (2007) , the organization's cultural norms have a significant impact on all employees. Those norms are nearly imperceptible, but they are one of the first locations to search for ways to increase performance and profitability.
ReplyDeleteAgree with you Theekshana, The set of shared values, beliefs, and norms that influence how employees think, feel, and behave in the workplace is referred to as organizational culture (Schein, 2011). Organizational culture serves four purposes: it provides members with a sense of identity, increases their dedication, reinforces organizational values, and acts as a control mechanism for shaping behavior (Nelson & Quick, 2011).
DeleteOrganizational culture is defined as a collective set of values, beliefs and assumptions. Schein, (1985) states that these underlying values have an influence on the behavior of organizational members, as people rely on these values to guide their decisions and behaviors. Significantly, Quinn and Spreitzer (1991) have adopted competing value framework to understand dimentions that dictates behaviour of employees within anorganizational culture as Group culture, Developmental culture, Rational culture, Hierarchical culture, Balanced culture. Which could provide the opportunity to make use of this framework in building a good organizational culture which benefits both the employer and the employee.
ReplyDeleteQuinn RE, Spreitzer GM. (1991) The psychometrics of the competing values culture instrument
and an analysis of the impact of organizational culture on quality of life. In:Woodman
RW, PasmoreWA, editors. Research in organizational change and development, vol 5.
Greenwich (CT): JAI Press;. p. 115–42.
Organizational culture has a direct and a strong relationship with employee job satisfaction and employee turnover (Medina,2012).
ReplyDeleteDear Dhanushka, According to Morcos, (2018) While some may consider organizational culture to be the outcome of the organization's people and procedures, which cannot be controlled or defined, the fact is that organizational culture is surprisingly concrete and It may be purposefully planned and utilized, It has an impact on staff morale and engagement, It controls revenue rates, determines firm performance, and has an impact on profitability. Organizational culture distinguishes the most successful businesses from the others, It has the potential to be a significant competitive advantage. The cultures of organizations are constantly unique, but the major winners are typically the firms that prioritize culture. Morcos, (2018)
ReplyDeleteReference
Morcos, M. (2018). (PDF) ORGANISATIONAL CULTURE: DEFINITIONS AND TRENDS. [online] ResearchGate. Available at: https://www.researchgate.net/publication/329140215_ORGANISATIONAL_CULTURE_DEFINITIONS_AND_TRENDS.
Interesting topic Aruna,
ReplyDeleteTopping up your idea, Edgar H Shein articulates that organizational culture is comprised of three factors in his book Organizational Culture and Leadership in 2010.
(1) the beliefs, values, and assumptions of founders of organizations;
(2) the learning experiences of group members as their organization evolves; and
(3) new beliefs, values and assumptions are brought in to have new members and new leaders
It is argued that the culture is the outcome of the behaviour or the leadership trait of founders/ members and new recruits
I have well experienced that cultural shift when I moved from 2nd largest apparel manufacturer to the largest apparel manufacturer back in 2013.
The former had a more risk-averse, result-oriented and driving culture where as the latter embarked on a more visionary, innovative and futuristic culture.
Bloom J,2015, has mentioned 6 steps to create successful culture and another research has revealed it has 5 steps. 01. Assess current culture & Values 02. Do the Research 03. Collaborate with Stakeholder 04. Roll out changes 05. Monitor Effectiveness.
ReplyDelete